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NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Patient Preparation | - Explaining procedures and obtaining consent - Site selection and preparation - Patient identification and communication |
| Professional Practice | - Ethics and patient confidentiality (HIPAA) - Communication and professionalism |
| Specimen Collection | - Order of draw and tube handling - Venipuncture techniques - Capillary puncture procedures |
| Safety and Compliance | - OSHA standards and safety protocols - Needlestick prevention and biohazard disposal - Infection control and PPE usage |
| Specimen Processing and Handling | - Specimen transport and storage - Quality control and rejection criteria - Labeling and documentation |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
1. A phlebotomist completes a venipuncture procedure and activates the safety mechanism on the winged infusion set up to discard it into the sharps container. Which of the following actions should the phlebotomist take if the sharps container is locked?
A) Use the trash container for disposal.
B) Use a biohazard bag for disposal.
C) Unlock the sharps container.
D) Obtain a new sharps container.
2. Which of the following angles should a phlebotomist use when inserting a butterfly needle into a patient's dorsal hand veins?
A) 10°
B) 30°
C) 25°
D) 45°
3. Which of the following actions should a phlebotomist take when a specimen requires immediate processing?
A) Mark it as routine and batch it with other specimens.
B) Refrigerate it overnight.
C) Deliver or process it according to stat or time-sensitive protocol.
D) Leave it at the collection station until the next courier pickup.
4. Which of the following questions should a phlebotomist ask to verify fasting status?
A) "Do you know why the provider ordered this test?"
B) "Did you take your medication today?"
C) "Have you had this test before?"
D) "When was the last time you had anything to eat or drink other than water?"
5. A phlebotomist in an emergency department is obtaining a blood sample from a patient who asks the purpose of the test. Which of the following responses should the phlebotomist give?
A) "It's best that you ask the provider."
B) "I can tell you the purpose when the test is complete."
C) "The test is to screen for communicable diseases."
D) "I'm not sure of the purpose."
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: A |




