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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to the sales team. How should the consultant meet this requirement?

A) Recommend an integration with the marketing platform to Sales Cloud that generates tasks with lead information.
B) Create users for the marketing team so they can enter leads directly into Sales Cloud.
C) Recommend an integration with the marketing platform that creates leads in Sales Cloud.

2. Cloud Kicks wants to release product enhancements effectively to drive user adoption and have the greatest impact on the organization and users' day-to-day functions. Which step should the consultant recommend to successfully manage changes and releases initiated by Salesforce?

A) Train end users after deployment.
B) Collect input from stakeholders.
C) Prioritize executive requests.

3. Cloud Kicks (CK) has customers who are often involved with more than one company. CK wants to track these contacts on associated accounts without creating duplicate Contact records. What should a consultant consider when enabling the Set Up Contacts to Multiple Accounts feature?

A) Add account relationships from the Contact record.
B) Designate a default account as the Contact's primary account.
C) Create a junction object to link Accounts and Contacts.

4. The Cloud Kicks pipeline and forecasting reports are inaccurate because sales reps are creating opportunities after they are already closed won. Sales management wants visibility into how often the sales reps are creating these types of opportunities. Which solution should the consultant recommend?

A) Configure a report that displays opportunities that have an earlier closed date then created date.
B) Run the Opportunity Pipeline standard report to view the upcoming opportunities by stage.
C) Implement automation to update the opportunity to the first stage in the sales process.

5. A consultant is designing territory management for Cloud Kicks, which needs to assign accounts to sales reps based on account attributes like industry, revenue, and geography, with the ability to model "what-if" scenarios. What should the consultant recommend?

A) Manual account ownership reassignment
B) Account Teams
C) Enterprise Territory Management

Solutions: