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IBM C9020-970 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Skills and Solution Positioning | - Consultative Selling Approach - Feature/Benefit Articulation - TCO/ROI Fundamentals - Competitive Differentiation |
| Topic 2: Customer Requirements and Alignment | - Aligning Solutions to Customer Needs - Gathering Customer Storage Use Cases |
| Topic 3: IBM Enterprise Storage Product Knowledge | - Software-Defined Storage Concepts - IBM Flash and Hybrid Storage Solutions - IBM Spectrum Storage Suite - IBM SAN Volume Controller |
IBM Enterprise Storage Sales V4 Sample Questions:
How is the IBM FlashSystem more efficient than competitor products?
- A. Millisecond response time
- B. Use of SSDs
- C. Deduplication
- D. Lower latency
Correct Answer: D 🗳️
Explanation: Only visible for DumpsQuestion members. You can sign-up / login (it's free).
Which tool does a sales specialist use to address customer concerns about performance?
- A. Capacity Magic
- B. ROINow!
- C. Disk Magic
- D. TCONow!
Correct Answer: C 🗳️
Explanation: Only visible for DumpsQuestion members. You can sign-up / login (it's free).
While on the golf course, how should a sales person find information about power requirements for the DS8870?
- A. IBM DSSeries Portal
- B. Redbook
- C. Quick Reference for IBM System Storage
- D. eConfig
Correct Answer: A 🗳️
Explanation: Only visible for DumpsQuestion members. You can sign-up / login (it's free).
A sales person is presenting IBM Spectrum Scale to a prospect. The prospect has never heard of IBM Spectrum Scale and raises the concern that this is a new product.
Which two responses can a sales person use to alleviate the prospect's concern? (Choose two.)
- A. IBM has been a leader in storage virtualization for more than 12 years.
- B. IBM Spectrum Scale has been used for many years for high-performance computing environments.
- C. IBM Spectrum Scale is inexpensive using only non-intelligent SAS disk arrays configured in a highly redundant manner.
- D. IBM Spectrum Scale is a fixed configuration optimized for the customer's environment.
- E. IBM is ranked number 1 by IDC from the 2ndquarter of 2014 for Software Defined Storage.
Correct Answer: B,E 🗳️
Explanation: Only visible for DumpsQuestion members. You can sign-up / login (it's free).
Which IBM Spectrum Virtualize concept should a sales specialist emphasize to a customer with resource constraints and 80% average storage utilization?
- A. Compression
- B. Block and file I/O
- C. Virtualization
- D. Deduplication
Correct Answer: C 🗳️
Explanation: Only visible for DumpsQuestion members. You can sign-up / login (it's free).
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