Microsoft MB-210 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Perform configuration (25-30%) | |
| Configure sales settings | -configure sales territories and hierarchical sales territories -configure auto number settings for cases, orders, and quotes -configure business settings including business closures, currencies, and fiscal years -configure sales security roles and access team templates -create and manage sales collateral |
| Configure processes | -configure duplicate detection rules -configure record creation rules -configure sales business process flows -create and manage playbooks |
| Create and configure sales visualizations | - configure template apps for Power BI -configure sales dashboards -design and create sales charts -design sales Advanced Find, Power BI, FetchXML, and Kanban reports, views, and visualizations |
Manage core sales tables (45-50%) | |
| Create and manage accounts and contacts | -create and manage accounts -create and manage contacts -create and manage activities |
| Create and manage leads | -create and search for leads -convert activities to leads -perform lead qualification |
| Create and manage opportunities | -manage opportunities -track stakeholders, sales team members, and competitors -add product line items to opportunities -customize the Opportunity Close form |
| Create and manage sales order processes | -add quotes to opportunities -edit quotes in various stages -manage revisions to quotes -send quotes to customers -convert quotes to orders -manage orders -manage invoices |
| Create and manage products and product catalogs | -create and manage products, product bundles, and product families -create and managepricing lists -create and manage discount lists - create and manage unit groups |
Configure additional tools and services (20-25%) | |
| Configure integration with external sales applications | - implement Relationship Sales -describe use cases for Customer Insights -implement Power BI template apps |
| Create and manage goals and forecasts | -configure and use forecasts -configure and use goals |
| Implement Sales Insights | -configure standard Sales Insights features - configure premium features including Notes Analysis, Who Knows Whom, and Conversation Intelligence -implement Sales Accelerator -implement premium forecasting -configure predictive scoring models |
Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx
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When it comes to the requisites necessary to attend this session, candidates must be familiar with business apps and know how to use them for organizational purposes. What is more, any MB-210 exam aspirant must understand the worth of self-study while success is his/her ultimate goal. For instance, Amazon has some quality options in the form of dependable study guides like the ones highlighted below:
- Exam MB-200 & MB-210 Test Prep Questions, authored by GerArevalo.
- Deploying Microsoft Dynamics 365 Sales and Service: Comprehensive Guide for Success by Owen Scott.
- Pass MB-210 Certification Exam (Microsoft Dynamics 365 Sales) on Your First Try by Abhay Sharma.
- Essentials of Microsoft Dynamics 365 for Sales (CRM): Top 100 Real-Life Project Scenarios and Tips: Extracted from Latest Projects by Zenibica Publications.
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Facts about Microsoft MB-210 Exam
The Microsoft MB-210 contains 40-60 questions which are supposed to be completed in 3 hours. The test is available in English only and its fee will be $165 for those candidates from the USA. Styling of questions observes multiple choices, case studies, repeated answers, active screen, labs, review screen, short answer, and others. All the Microsoft certification exams are offered through Pearson VUE. So, to register for your MB-210 test, log into your Pearson VUE account to choose the proctored exam. Follow the prompts to complete the registration process. Certification is awarded upon garnering 700 points and more.
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