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Pegasystems PEGACPSA24V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Case Management | - Case types and stages - Routing and assignments - Workflows and SLAs |
| User Interface (UI) Design | - UI forms and sections - Responsive UI and controls |
| Reporting and Decisioning Basics | - Reports and dashboards - Decision rules overview |
| Pega Platform Fundamentals | - Dev Studio overview and development lifecycle - Application structure and rules-based architecture |
| Data and Integration | - Integration connectors - Data pages and data objects |
| Security and Access Control | - Authentication and authorization basics - Access roles and privileges |
Pegasystems Certified Pega System Architect 24 Sample Questions:
1. Which Pega component stores and organizes rules within an application?
A) Ruleset
B) Case Type
C) SLA Monitor
D) Work Queue
2. Which two methods allow skipping a stage dynamically? (Choose Two)
A) Changing an SLA Goal
B) Setting a case priority flag
C) Configuring a When Rule
D) Defining a Decision Table
3. Which Pega feature helps identify duplicate cases before processing?
A) Data Page
B) Decision Table
C) Case Match Rule
D) Flow Action
4. What is the purpose of GetNextWork in Pega?
A) To automate the routing of the next assignment to users
B) To create new case types dynamically
C) To assign urgent tasks based on SLA conditions
D) To trigger background automation processes
5. Which two factors influence SLA urgency calculations? (Choose Two)
A) The assigned operator's workload
B) The assignment's start time
C) The case's complexity rating
D) The time elapsed since case creation
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C,D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B,D |




