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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Apps in the Slack Platform | 7% | - Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases. - Recommend how to automate and enhance operations on a Slack workspace. - Identify when to set up a team to collaborate on a Slack app. |
| Topic 2: APIs for Managing Your Slack | 12% | - Recommend when to use an Admin API to automate a Slack workspace or org administration. - Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery. - Monitor workspace events with the Audit Logs API. - Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration. - Use the SCIM API to manage Slack users and user groups. |
| Topic 3: Core Development (Workflows, Modals, Interactivity) | 48% | - Develop interactive components such as modals and home tabs. - Integrate Salesforce data with Slack applications. - Handle interactive payloads and events effectively. - Build and deploy workflows using Workflow Builder and the Slack CLI. |
| Topic 4: Tools | 5% | - List some use cases for Slack Developer Tools (SDT). - Recommend when to use the Bolt development framework to build Slack apps. - Explain the purpose and value of Block Kit Builder. - Recommend when to use sample code and external resources. |
| Topic 5: Design for Security | 19% | - Request the appropriate scopes for your app's use case. - Design for security. - Request the appropriate tokens for your app's use case. - Store and retrieve data and tokens safely. - Implement the OAuth installation flow. - Identify the steps you could take to make your app communicate securely in Slack. |
| Topic 6: Design for Scale | 9% | - Design your app to match the unique platform architecture, features, and roles of Enterprise Grid. - Recommend when to add support for channels that are shared externally with Slack Connect. - Describe the characteristics of an Enterprise Grid Sandbox. |
Salesforce Certified Slack Developer Sample Questions:
1. Your organization is developing a Slack app for leave management. The app needs to allow employees to apply for leave and managers to approve or reject these requests.
Which interactive flow should be implemented?
A) Implement a custom bot that employees can message to request leave, and the bot notifies managers via direct message
B) Enable employees to request leave through messages in a common HR channel and have managers respond in the same channel
C) Use a shared Google Calendar where employees mark leave days and managers approve by editing the event
D) Develop a modal form for leave application and use an approval workflow that sends a notification to managers for approval or rejection
2. If your Slack app is primarily intended to listen to events in channels and respond accordingly without needing user-specific permissions, which token is most suitable?
A) User OAuth Token
B) Workspace Access Token
C) Bot User OAuth Token
D) Classic Bot Token
3. In the OAuth installation flow for a Slack app, how should you securely redirect users after they have authorized your app?
A) Redirect users back to Slack with the access token appended to the URL
B) Redirect users to a secure HTTPS page on your website that does not expose the access token
C) Redirect users to a non-HTTPS page on your website with a thank you message
D) Send users an email with a link to complete the installation process
4. You are developing a Slack app to facilitate project status updates within teams. The app needs to gather updates from individual team members and compile them into a report.
What is the best approach to design this app?
A) Use a bot to collect updates via direct messages and then post a compiled report in a dedicated project channel
B) Create a shared document outside of Slack for updates, and post a link to this document in Slack
C) Develop a modal for each team member to submit their update, which is then automatically compiled into a report
D) Require team members to post their updates in a public channel, and manually compile them into a report
5. Your Slack app is designed to create and manage private channels.
Which OAuth scope should you request to ensure security and appropriate functionality?
A) users:read
B) im:write
C) channels:read
D) groups:write
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: D |
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