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SAP C_C4C30_1711 Exam Syllabus Topics:

SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711 Sample Questions:

1. You need to record the level of influence that a customer's employee is having on an opportunity. What do you use to record this influence?
Please choose the correct answer.

A) Sales team
B) Parties involved
C) Buying center
D) Influencermap

2. How does the integration of SAP Ham with SAP C4C benefit service agents? There are 2 correct answers to this question.

A) They can create a ticket directly from SAP Jam
B) They can attach Knowledge base articles to tickets
C) They can edit Knowledge base articles in the agent workspace
D) They can view Knowledge base group updates in the Feed pane

3. A Bill of Material was triggered from SAP Hybris Cloud for Customer using the Request External Pricing option. Where can the pricing and quantity be edited?
Please choose the correct answer.

A) In the quotation header
B) In both the parent item and the child item
C) In the child item only
D) In the parent item only

4. Which of the following activities do you perform when you create an interactive dashboard? There are 3 correct answers to this question.

A) Select data sources.
B) Select report variants.
C) Define access by business role.
D) Define key figure exceptions.
E) Define chart interaction.

5. Why do you create a business role? There are 3 correct answers to this question.

A) You want to make custom reports available on the home page
B) You want to standardize system access
C) You want to perform fine-tuning activities
D) You want to restrict drop down list values for a specific group of users
E) You want to set up a maintenance plan

Solutions: