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SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711 Sample Questions:

1. A user reports an incident. The administrator determines that this incident needs to be reviews by SAP Support. What is the NEXT STEP the administrator must perform in SAP C4C? Please choose the correct answer

A) Take over the incident
B) Create a service request with SAP Support
C) Respond to the requestor
D) Forward the incident to the provider

2. Which follow-up documents can you create after a visit? There are 3 correct answers to this question.

A) Service ticket
B) Contract
C) Opportunity
D) Visit planner
E) Sales quote

3. You need to apply complex changes to an SAP Hybris Cloud for customer system after go live, which option does SAP recommend to implement these changes?
There are 2 correct answers to this question.

A) Convert projects
B) Merge Projects
C) Combine Projects
D) Change projects

4. Which of the following objects can you integrate with SAP CRM? There are 2 correct answers to this question.

A) Service requests
B) Opportunities
C) Van stock
D) Vendors
E) Social media profiles

5. What can you use to idea single value of a multiple value field? Please choose the correct answer.

A) Access rights
B) Code list restrictions
C) Key user tool (KUT)
D) Personalization

Solutions: