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SAP C_FSM_2601 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Planning and Dispatching | - Scheduling and optimization
|
| Topic 2: SAP Field Service Management Overview | - System architecture and components
|
| Topic 3: Integration and Extensions | - SAP integration scenarios
|
| Topic 4: Mobile Field Service Execution | - Technician mobile application
|
| Topic 5: Master Data and Configuration | - Configuration settings
|
| Topic 6: Analytics and Reporting | - Operational reporting
|
SAP Certified - SAP Field Service Management Sample Questions:
Which of the following features in SAP Field Service Management can be supported by artificial intelligence?
There are three correct answers.
- A. Predicting assignment duration
- B. Creating activity summaries
- C. Filtering on the planning list
- D. Filling smartforms
Correct Answer: A,B,C 🗳️
What information is contained in the QR code?
Choose the correct answer.
- A. A short URL pointing to the web page with the chat assistant
- B. A URI with the phone number of the responsible technician
- C. A link pointing to the Self Service Portal
Correct Answer: A 🗳️
The partner admin manages the partners in the crowd workforce marketplace.
Choose the correct answer.
- A. True
- B. False
Correct Answer: B 🗳️
What are some of the features available to technicians on the mobile apps?
There are four correct answers.
- A. Recording efforts, expenses, and mileage
- B. Service workflows
- C. Recording planned/unplanned consumption of material/spare parts
- D. Using smartforms/checklists
Correct Answer: A,B,C,D 🗳️
How does the RISE with SAP Methodology Dashboard contribute to maintaining a clean core?
There are two correct answers.
- A. By providing real-time customer feedback
- B. By boosting marketing efforts
- C. By aligning organizational strategies
- D. By ensuring code noncompliance is addressed
- E. By offering upgrade preparation insights
Correct Answer: D,E 🗳️




