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Correct your mistake

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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What is a positive effect of a cohesive group?

A) Promoting value flexibility
B) Improving group productivity
C) Bringing heterogeneity to the process
D) Reducing group norm effect

2. Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?

A) Confrontation and smoothing
B) Satisfying goals and smoothing
C) Smoothing and confrontation
D) Compromise and superordinate goals

3. What is social loafing?

A) An expectation that others will not act opportunistically when working collectively
B) The tendency for individuals to expend less effort when working collectively than when working individually
C) The tendency for individuals to work harder when working collectively than when working individually
D) A process by which individuals attempt to control the impression others form of them

4. An individual attributes personal achievement in business to being competitive, independent, and successful in spite of challenges. Which statement is true regarding environmental factors and how they influence this person's personality and behavior?

A) Personality and behavior are based solely on environmental factors.
B) Studies demonstrate that environment influences behavior but has no influence on personality.
C) Environment is the single element in determining an individual's behavior.
D) The individual's full potential may be determined by how well the individual adjusts to the requirements of the environment.

5. Which method should be used to maximize team member participation in a global meeting?

A) Online using computer technologies and/or phone communication
B) A Delphi-like sequence of notes via carrier mail to encourage dialog between members
C) Alpha-direct technologies to maintain communication links
D) Unilateral electronic messaging to facilitate communication

Solutions: