2022 Realistic Community-Cloud-Consultant Dumps Latest Salesforce Practice Tests Dumps
Community-Cloud-Consultant Dumps PDF - Community-Cloud-Consultant Real Exam Questions Answers
Salesforce Community Cloud Consultants (SU18) Community-Cloud-Consultant Exam
Salesforce Community-Cloud-Consultant Exam is related to Salesforce Certified Community Cloud Consultant (SU18) Certification. This exam is suitable for Salesforce Developer and Technical Architects. It validates the ability to implement Community Setup, Community Setup, Community Management, Sharing and Security and the person usually focuses on Administrating or developing in the Salesforce Community Cloud Platform. Consultant, Solution Architect and Salesforce Developer usually hold or pursue this certification and you can expect the same job role after completion of this certification.
NEW QUESTION 126
Universal Containers (UC) is implementing a self-service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts.
Universal Containers wants customers to be able to create new Accounts and Contacts on their own.
Which two license types should UC's Salesforce Administrator recommend? (Choose two.)
- A. Customer Community Login
- B. Customer Community Plus Login
- C. Customer Community Plus
- D. Customer Community
Answer: B,C
NEW QUESTION 127
Your team has drafted and published Knowledge Articles for the Customer Community but they are not visible to external users. What is one reason why this may be the case?
- A. View Knowledge Articles has not been checked on the Community Profile
- B. Customer sharing has not been checked on the Knowledge Article
- C. Knowledge Articles for Communities is not enabled
- D. The Articles are being viewed on unsupported mobile devices
- E. Knowledge Articles for Customers is not enabled
Answer: B
NEW QUESTION 128
Universal Containers needs to create a Community that meets the following requirements:
- Self-Service Support Community in which customer and partner users are community members.
- Partner Users help Universal Containers by adding of resolving cases for their customers within the Community.
- Partner Users do NOT need access to Leads, Campaigns, and Opportunity objects.
- Partners use Case Comment and Case Feed to communicate with the Universal Containers team and customers.
Which license type should a Salesforce Admin use for these Partner Users?
- A. Customer Community Plus License
- B. Partner Community License
- C. Customer Community License
- D. Employee Community License
Answer: B
NEW QUESTION 129
Northern Trail Outfitters has released a Customer Service Community for its users and trekking equipment.
Users can ask and answer questions in the Community. Customers have asked how to be notified of new questions or information posted in the Community about specific products. What should the Administrator recommend?
- A. Subscribe to Topics associated with Questions and posts
- B. Subscribe to an RSS feed about Questions and posts
- C. Subscribe to Questions and posts
- D. Follow users associated with Questions and posts
Answer: D
NEW QUESTION 130
Universal Containers uses a third-party billing system for storing invoice records and wants to show these records on its Salesforce Partner Community.
What should a Community Cloud consultant suggest as a method of implementation?
- A. Configure Salesforce Connect and define the required External Objects.
- B. Use the standard Files component and define the third-party billing system as a source.
- C. Configure Files Connect and include the external object in the global search.
- D. Create a custom Lightning Component to display the information in an iframe.
Answer: C
NEW QUESTION 131
Universal containers is building a Customer Community. What can the administrator add to the navigation menu?
Select one or more of the following:
- A. Salesforce objects, topics, Community pages, external URL, forecast
- B. Salesforce objects. Community pages, app launcher, external URL
- C. Salesforce objects, topics, external URL, Lightning component, Community pages
- D. Salesforce objects. Global actions, Community pages, external URL
Answer: C
NEW QUESTION 132
Universal Containers needs to enhance the customer experience by providing a capability to support French and Italian languages to their Community guest users. Their Community is built using the Napili template.
What two things should a Salesforce Admin do to accomplish this requirement? Choose 2 answers
- A. Add French and Italian languages to the Community using the Community Builder Page Editor
- B. Add French and Italian languages to the Community using Site.com configuration
- C. Add the Language Picker Component to make French and Italian available on the Community Pages
- D. Add French and Italian to Language Settings under Admin Setup
Answer: A,B
NEW QUESTION 133
Northern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has identified a group of Partners to collaborate with during the entire acquisition process. These Partners are members of NTO's Partner community.
Which option should NTO use to ensure that only the selected group of Partners have visibility to the acquisition?
- A. Manually share records with selected collaboration Partners.
- B. Create an Unlisted Chatter Group for selected collaboration Partners.
- C. Mention only selected collaboration Partners.
- D. Set Chatter group email settings for selected collaboration Partners to Limited.
Answer: B
NEW QUESTION 134
A Community Cloud consultant distributes a specialized real estate management Community using a Lightning Bolt solution.
Which two items can be included in the Lightning Bolt solution? (Choose two.)
- A. Custom applications
- B. Flows and Flow Categories
- C. AppExchange applications
- D. Standard Lightning Community templates
Answer: D
NEW QUESTION 135
Universal Containers recently rolled out a Community to their partners.
The internal sales team has the following requirements for internal users:
- Ability to support the addition of 50 new partners every month.
- Ability to pass leads to the partners.
- Continue to have access to the leads after transfer to partners.
- Access to the opportunity when the partner converts the lead.
- Leads should be visible to only the partner who is working on the lead; other partners should NOT have access to the lead.
Which sharing option should the Salesforce Admin choose to meet the requirement for internal users?
- A. Use sharing sets to share leads and opportunity to internal users.
- B. Create a public group and include partners and share records to the public group using sharing rules.
- C. Allow partner users to manually share the leads and opportunities with internal users.
- D. Create a sharing rule to share leads and opportunities to internal users.
Answer: B
NEW QUESTION 136
Universal Containers need to set up a custom domain to create a branded Community experience with increased domain security.
Which three steps should a Salesforce Admin take to meet these requirements?
- A. Configure profile/permissions for a Public user.
- B. In Setup, select Domains and click Add a Domain.
- C. Select the option to allow Advanced Security in Community Management.
- D. Create a new certificate using Certificate and Key Management.
- E. Add the certificate that supports the specified domain.
Answer: B,D,E
NEW QUESTION 137
UniversalContainers is launching a Community to drive their channel sales. The requirements are as follows: * Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect.
This integration does not exist today.* Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org. * External partner users must be able to configure the quote using the pricing and quoting tool from the Community. * The pricing and quoting tool must support Community users.
* Universal Containers owns licenses for Salesforce Connect. What are the two most efficient ways for a Salesforce Admin to accomplish this task? Choose two answers
- A. Integrate the pricing and quoting tool by creating custom code to make it available in the Community
- B. Integrate the Back-Office Legacy System using custom code development.
- C. Integrate the pricing and quoting tool by configuring external users to make it available in the Community
- D. Integrate the Back-Office Legacy System using Salesforce Connect
Answer: C,D
NEW QUESTION 138
niversal Containers (UC) wants Lightning Experience enabled employees who have Salesforce user licences to access a Community. The employee profiles have been added to the Community membership. How should the Community Cloud Consultant educate employees on how to access the Community?
Select one or more of the following:
- A. Recommend employees use a separate username for Community access
- B. Advise employees to use the "Login in as" functionality
- C. Direct employees to the global header
- D. Direct employees to the App Launcher
Answer: D
NEW QUESTION 139
Universal Containers built a Community on the Customer Service Template. The Salesforce Admin customized a few pages by adding custom-built Lightning components. The Salesforce Admin upgraded the template to the latest version. What is the status of the custom Lightning components on the page after the upgrade?
- A. The Lightning components are neither on the page nor in Community Builder.
- B. The Lightning components are on the page and load as expected.
- C. The Lightning components are on the page, but will NOT load until the Community is published.
- D. The Lightning components are NOT on the page, but are available in Community Builder.
Answer: A
NEW QUESTION 140
Universal Containers needs to announce their upcoming Annual Conference to all members of their Customer Community.
In which two ways should this be set up? Choose 2 answers.
- A. In the Community Workspaces, add a new Custom Recommendations Channel.
- B. In the Community Workspaces, create the Recommendation.
- C. In the Community Workspaces, target all Recommendations to a new Audience Type.
- D. In Community Builder, add the Recommendations Component to the page.
- E. In Community Builder, add the Featured Recommendations Component to the page.
Answer: B,D
NEW QUESTION 141
Universal Containers has a Community for partners and another Community for their customers. They want to give their partners access to their Community for customers as well. How should the Salesforce Admin do this?
- A. Select the Enable Customer Community user option in the Partner contact in Salesforce
- B. Add the Customer community to the Partner Community user profile
- C. Create Partner users as members in the Customer Community and send login details to the users
- D. Include the partner profile as a member of the Community for customers.
Answer: B
NEW QUESTION 142
A Salesforce Admin at Universal Containers needs to set up moderation rules and criteria for their customer Community. There are 18 separate keyword criteria for this community. How many rules are required to accommodate all of the criteria?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION 143
Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal. What should the Salesforce Admin do in the Communities to support this login requirement?
- A. Enable Community login support for employees in the Portal configuration.
- B. Configure Single Sign-on in Salesforce and reuse the federated authentication providers in the Community.
- C. Add Social-Sign-on to allow users to log in from the Portal without signing into the Community.
- D. Enable Guest User access in Communities to support seamless access to Communities from the Portal.
Answer: B
NEW QUESTION 144
Universal Containers has a Community for partners and another Community for their customers. They want to give their partners access to their Community for customers as well. How should the Salesforce Admin do this?
- A. Include the partner profile as a member of the Community for customers.
- B. Select the Enable Customer Community user option in the Partner contact in Salesforce
- C. Add the Customer community to the Partner Community user profile
- D. Create Partner users as members in the Customer Community and send login details to the users
Answer: A
NEW QUESTION 145
Universal Containers built a Community to expose Leads and Opportunities to their resellers. They set up partner accounts with two roles and granted Super User access to the Sales Executives users who are created at the top level of the account role hierarchy. Universal Containers has the following requirements to expose dashboards to their partners: * Partners can NOT modify the dashboard. * Partners only see data within their account. * Partners see all the data on the partner account. How should the Salesforce Admin fulfill these requirements?
- A. Select the 'Run as logged in user option for the dashboards
- B. Select the owner of the partner account as the running user for the dashboards
- C. Select the Sales Executive as the running user for the dashboards
- D. Select the Channel Manager as the running user for the dashboards
Answer: A
NEW QUESTION 146
Universal Containers needs to match the colour scheme of their Customer Service (Napili) Template-based Community with Universal Containers' branding colours.
What is the most efficient way to accomplish this task?
- A. Get HEX codes for branding colours from the company's website and manually add them inside the Branding Editor.
- B. Upload the company logo to generate a colour palette that matched the company's branding colour.
- C. Download HTML/CSS from the company's website and upload it inside the Community Builder.
- D. Select an available colour scheme inside the Branding Editor that most closely matched the company's branding colours.
Answer: B
NEW QUESTION 147
A Salesforce Admin enables "Allow members to Flag" in Community Workspaces. Which two content types can members flag as inappropriate? Choose 2 answers Select one or more of the following:
- A. Files
- B. Topics
- C. Articles
Answer: A
NEW QUESTION 148
Universal Containers (UC) builds a Community to support customers who purchased its products. UC has the following security requirements:
- Support encryption at rest
- Show decrypted data in the UX (user experience) to users with permissions
- Encrypt all Community data
How should the Salesforce Administrator fulfil this requirement?
Select one or more of the following:
- A. Create encrypted fields for Community data
- B. Leverage Salesforce Shield to encrypt and decrypt all data at rest
- C. Encrypt data in portals, but not in Communities
- D. Install a third-party app from AppExchange to encrypt the data at rest
Answer: B
NEW QUESTION 149
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