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IBM C1000-169 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Incident Management and Post-Incident Reviews | 12% | - Incident management framework and toolchain - Automation in incident response - Problem management and root cause analysis - Post-incident review process |
| Topic 2: SRE Fundamentals and Terminology | 15% | - SRE principles and responsibilities - Reliability and resiliency concepts - Four golden signals of monitoring - Basic troubleshooting techniques - SLO, SLI, SLA definitions and relationships |
| Topic 3: Security on IBM Cloud | 8% | - SRE role in security monitoring - SIEM overview - User security policies - Security incident detection and response |
| Topic 4: Observability Topics | 18% | - Monitoring tools and best practices - Monitoring, metrics, and logging concepts - Distributed tracing - Alerting principles and tools |
| Topic 5: Troubleshooting and Runbooks | 19% | - IBM Cloud Internet Services troubleshooting - Block storage troubleshooting - IBM Cloud Code Engine - VSI and VMware troubleshooting - SRE troubleshooting methodology |
| Topic 6: Operations | 19% | - High availability and disaster recovery - Data replication and integrity - Operational readiness reviews (ORR) - Failure domains and infrastructure reliability - IBM Cloud backup and restore |
| Topic 7: Deployments | 9% | - Infrastructure as Code and Schematics - Zero-downtime deployment strategies - CI/CD concepts |
IBM Cloud Associate SRE V2 Sample Questions:
What does SLO stand for in the context of SRE?
- A. Service Level Output
- B. Service Level Objective
- C. System Level Objective
- D. System Level Output
Correct Answer: B 🗳️
Which performance metrics monitoring tools are commonly used? (Select all that apply)
- A. Tracing and profiling tools
- B. APM (Application Performance Monitoring) tools
- C. Excel spreadsheets
- D. Monitoring dashboards
Correct Answer: A,B,D 🗳️
How can troubleshooting be approached for IBM Cloud Internet Services?
- A. By checking DNS configurations and CDN caching settings
- B. By directly modifying the network settings in production
- C. By ignoring user-reported issues until they become critical incidents
- D. By performing system-wide reboots without investigation
Correct Answer: A 🗳️
Which technique is commonly used for conducting a Root Cause Analysis?
- A. Change management
- B. Fishbone diagram
- C. Incident escalation
- D. Service catalog management
Correct Answer: B 🗳️
What are post-incident review concepts? (Select all that apply)
- A. Identifying action items and follow-up tasks
- B. Holding individuals accountable for incidents
- C. Documenting the incident response process
- D. Reviewing the incident's impact on SLAs
Correct Answer: A,C,D 🗳️
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