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EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

1. An organization wishes to move toward a full ITaaS implementation. They have a good understanding of Service Oriented Architecture (SOA), but have not established the needed education, teamwork, and discipline to take them to full ITaaS implementation.
As their ITaaS consultant, you need to take them to the next level in the service orientation maturity model. What is the next level?

A) Service Capable
B) Service Aligned
C) Service Neutral
D) Service Aware

2. In an effort to grow market share, a financial company has decided to expand their portfolio of web-based services to residential and mobile users. To improve adoption of these services, the software development team was given the requirement to encrypt data in flight without requiring a software footprint on the client.
Which capability best meets their in-flight encryption requirement?

A) PGP
B) IPSEC
C) SSL VPN
D) Cipher-text

3. A large health insurance company has a mature ITaaS implementation. They have developed a SaaS claims filing application for use in their internal telephone claims center.
Last month, a decision to sell policies through independent insurance agents was approved by the Board of Directors. As a result, claims data must be made available in the offices of the independent insurance agents.
Which body has the responsibility of defining data access to the independent insurance agents?

A) Board of Directors
B) IT Strategy Committee
C) Services Governance Committee
D) Architecture Committee

4. The marketing line of business of an enterprise has deployed web services within a private cloud. They wish to provide additional web services elastically and distribute them around the globe using a public cloud provider.
The web services have a loosely coupled design and have no content dependencies on any resources in the private cloud. They are created from a standard PaaS template, which includes an intrusion prevention system that periodically polls a central management server for security updates. The IPS management server is located within the private cloud. No layer 2 connectivity exists between the private and public clouds. The consumers of these web services are distributed across the globe.
Which solution would you recommend to best support the web service elasticity and to minimize service network latency for the consumer?

A) Deploy a central database server to consolidate web service content.
B) Increase bandwidth between the private cloud and the Internet.
C) Implement a global load balancing service as a front-end for the web services.
D) Implement an encrypted VPN tunnel between the private and public clouds.

5. The first phase of new ITaaS service introduces the offering to 10% of the engineering organization. The IT organization leverages the management tools used in their traditional data center processes to provide visibility into silos and control of the infrastructure. They also have adapted some ITSM concepts as a framework for their management practices.
During the initial phase of the service deployment, a problem was encountered in one of the VMs. The IT organization is concerned about the extensive amount of time and resources spent determining the cause of the issue.
As a consultant, what should you recommend to prevent these types of service issues?

A) Upgrade the management tools to provide holistic visibility into the service dependencies
B) Configure the incident management system to identify issues and resolutions
C) Redesign the service offering with an emphasis on less complexity and interdependence
D) Contract with an outside organization that has extensive experience in resolving cloud service issues

Solutions: