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Target Audience
The Oracle 1z0-996 Certification Exam is targeted to the candidates having experience of working with Oracle Utilities Customer Cloud technology and looking to pursue a career as an Oracle Certified specialist in the field of Oracle Utilities Customer Cloud technology.
For more info visit:
Oracle Utilities Customer Cloud Service 2019 Implementation Essentials
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Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Financials, Billing and Payments | 15% | - Billing process, bill segments and rates - Manage financial transactions and adjustments - Payments, overpayments and payment distribution - Credit, collections and overdue processes |
| Topic 2: Fieldwork and Service Order Management | 15% | - Service Order orchestrator and child activities - Configure and manage service order workflows |
| Topic 3: Usage and Usage Subscriptions | 15% | - Usage calculation process - Usage transactions and usage subscriptions - Configure and manage usage subscriptions |
| Topic 4: Customer Information Management | 15% | - Maintain and manage customer accounts and profiles |
| Topic 5: Measurements, VEE and IMD Processing | 20% | - Types of Initial Measurement Data (IMD) - Derived values and measurement processing - Validation, Estimation and Editing (VEE) rules and exceptions - IMD statuses, exceptions and automatic retry |
| Topic 6: Devices, Measuring Components and Service Points | 20% | - Install events and lifecycle management - Concepts of measuring components, devices, and service points - Relationships between devices, measuring components, and service points - Configure device types, measuring component types, and device configurations |
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