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HP HP2-I14 Exam Syllabus Topics:

HP Selling HP Supplies 2020 Sample Questions:

1. What should you focus on when proposing the best HP printing supplies solution for your customers?

A) speed, color brilliance, and duplexing capabilities
B) technology, science, and industry leadership
C) quality, sustainability, indoor air quality, and security
D) cost, downtime, and total cost of ownership

2. A new SMB customer tells you that they can't afford Original HP ink supplies for their daily in-house printing jobs. How should you respond?

A) Compare the time spent refilling used ink cartridges with the amount of time spent ordering Original HP ink supplies directly from HP.
B) Share studies that show the savings gained from working directly with HP as a trusted supplier of printing supplies.
C) Point out that by using Original HP ink supplies, they can avoid costly reprints, wasted paper, and wasted time.
D) Explain the Original HP ink supplies purchased in bulk actually cost less than non-HP ink supplies.

3. How do HP Customer Delivery Inspections (CDIs) protect enterprise and public-sector customers?

A) by examining suspicious large or mid-sized purchases for counterfeit and illicit products
B) by holding free seminars to educate customers about the counterfeiting dangers and ways to detect counterfeit products
C) by certifying distribution vendors that have installed security measures at their warehouses and on their delivery vehicles
D) by assessing public tenders and related bids tor suspicious supplier names used in the bill of materials

4. Why is using remanufactured toner cartridges bad for business? (Select two.)

A) Remanufactured toner cartridges generate more heat than Original HP cartridges.
B) Using non-HP toner cartridges instead of Original HP cartridges is more likely to require a service call.
C) Compared to Original HP cartridges, remanufactured toner cartridges have a larger carbon footprint.
D) Remanufactured toner cartridges consume more energy faster compared with Original HP cartridges.
E) Compared to Original HP cartridges, remanufactured toner cartridges use a greater volume of ink.

Solutions: