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HP HP2-H41 Exam Syllabus Topics:

HP Selling Imaging and Printing Fundamentals Sample Questions:

1. What is the key driver in a consultative type of sale?

A) the product itself
B) perceived customer benefits
C) short-term planning
D) salesperson's victory

2. Which HP Color LaserJet advantage can be attributed to HP ColorSphere technology?

A) superior reliability
B) highest rated print quality
C) lowest cost per page
D) fastest first page out

3. What is HP Digital Sending Software?

A) Digital sending functionality that includes TWAIN scanning
B) Cloud-based digital sending functionality
C) Digital sending functionality that is embedded in an HP MFP or scanner
D) Server-based digital sending functionality

4. How much is office paper usage increasing each year, according to Xplor '06?

A) 6-8%
B) 10-12%
C) 8-10%
D) 3%

5. Which statement is true about initial contacts that occur between a customer and a business?

A) Most initial contacts are face to face.
B) Most initial contacts are through a document.
C) Most initial contacts result in a purchase.
D) Most initial contacts occur during the day.

Solutions: